You think those Google recruiters would know not to contact me, but the other day I got another perky “Opportunities at Google” email from one of them, telling me that they’d found my “online profile” and that based on my experience they think I “could be a great addition to our team!”
Since I just deleted my LinkedIn profile, I emailed them asking where they’d found this “online profile”, since it was obviously outdated. Oddly enough, it seems they’d found a page about me on the Geek Feminism Wiki, and were using the rather sketchy outline of my open source background there as justification for trying to recruit me.
The recruiter admitted that the page was out of date, and asked me to let them know what I’d been up to lately so they could add it to their records. Below is a copy of what I sent them. I’m posting it here, lightly edited, for anyone who’s interested, and in the hopes that the next Google recruiter (I have no doubt that there’ll be one) might use that web search thingamajig to find out whether I’m a suitable candidate before emailing me.
Here’s what I’ve been up to for the last couple of years, since you asked.
In July 2010 the startup I was working for, Metaweb, was acquired by Google. I was brought in on a 1-year fixed term employment contract, since the group we were acquired into (Search) didn’t really know what to do with a technical community manager. I attempted to transfer my role over to Developer Relations, but was told that I “wasn’t technical enough” for the job I’d been doing for 3+ years, presumably because I didn’t have a computer science degree and believed that supporting our developer community was more important than being able to pass arbitrary technical quizzes.
Around the same time, Google started to develop Google+. As a queer/genderqueer woman, victim of abuse, and someone who was (at that very time) experiencing online harassment and bullying, I was very vocal within Google for the need for Google+ to support pseudonymity. Google decided not to do that, and instead told people they should use “the name they are known by” while in actual fact requiring their full legal names, in many cases requiring people to provide copies of their government ID when challenged. (Extensive documentation about this is available on the Geek Feminism wiki, if you’d like to read it. See Who is harmed by a “Real Names” policy? for starters.)
When I walked out the door of Google’s San Francisco office on July 15th, 2011, I was very glad to have left a company I thought was doing evil towards any number of marginalised and at-risk people. My first tweet on leaving was to criticise them for it.
Less than a week later I got my first email from a Google recruiter — not first ever, of course; I’d been spammed with them for years, but first since I quit working for them. Here’s the blog post I wrote about it. In case you can’t be bothered clicking through and reading it, here’s the money shot:
If you are a Google recruiter, and you want me to interview for SWE or SRE or any role that has an algorithm pop quiz as part of the interview, if you want me to apply for something without knowing what team I’ll be working on and whether it meshes with my values and goals and interests, if you want me to go through your quite frankly humiliating interview process just to be told that my skills and qualifications — which you could have found perfectly easily if you’d bothered to actually look before spamming me — aren’t suitable for any of the roles you have available, then just DON’T.
The very day after I blogged about that, my Google+ account was suspended, for using the name I was almost universally known by. Over the next couple of months, I campaigned tirelessly for Google+ to change its policies, working with the EFF and other advocates. My work was covered in Wired, The Atlantic, and a number of other mainstream press outlets. Obviously this was to no avail as Eric Schmidt (at the time, CEO of Google) described pseudonymous users like me as “a dog or a fake person” and no substantive change has ever been made to allow pseudonymous use of the service, despite promises to do so.
I returned to Australia and went back to school. I did a semester of Sound Production at TAFE, but it turned out that the sound engineering course I was enrolled in wasn’t really my cup of tea, just like I’d previously decided, back in the ’90s, that university wasn’t for me. Like so many others, I quit my computing degree because I was more interested in the Internet and open source software than in fixing COBOL applications for banks who were worried about Y2K. But then, I’m sure Google’s HR system already knows all about that — if I’d had a degree, you might have considered me worth keeping on last year. Instead, Google’s reliance on higher education credentials causes it to weed out people like me, even though I have a track record a mile long and buckets of evidence to show that I’m good at what I do.
In the end, I’ve spent most of the last year lying in hammocks reading books, working in my garden, going to gigs, hanging around recording studios, doing the odd bit of freelancing, and, over the last few months, travelling around Europe. It’s given me a good opportunity to reflect on my previous work.
Since I’ve been out of the Silicon-Valley-centred tech industry, I’ve become increasingly convinced that it’s morally bankrupt and essentially toxic to our society. Companies like Google and Facebook — in common with most public companies — have interests that are frequently in conflict with the wellbeing of — I was going to say their customers or their users, but I’ll say “people” in general, since it’s wider than that. People who use their systems directly, people who don’t — we’re all affected by it, and although some of the outcomes are positive a disturbingly high number of them are negative: the erosion of privacy, of consumer rights, of the public domain and fair use, of meaningful connections between people and a sense of true community, of beauty and care taken in craftsmanship, of our very physical wellbeing. No amount of employee benefits or underfunded Google.org projects can counteract that.
Over time, I’ve come to consider that this situation is irremediable, given our current capitalist system and all its inequalities. To fix it, we’re going to need to work on social justice and rethinking how we live and work and relate to each other. Geek toys like self-driving cars and augmented reality sunglasses won’t fix it. Social networks designed to identify you to corporations so they can sell you more stuff won’t fix it. Better ad targetting or content matching algorithms definitely won’t fix it. Nothing Google is doing will fix it, and in fact unless Google does a sharp about-turn, they’ll only worsen the inequality and injustice there is in the world.
I guess you’ll want to know what I’m working on at the moment. My current project is an open source, open data project called Growstuff, which helps food gardeners track and share information about what they’re growing and harvesting. It is built on principles of sustainability, including a commitment to a diverse and harassment-free community, to actively supporting developers rather than excluding them based on misguided ideas of meritocracy, and to funding the project through means that will never put the people running the website in opposition to our customers. That means no ads, in case you’re wondering. We’d rather our members paid us directly; that way, we’ll never forget who we’re meant to be serving. I’m working on Growstuff from home, where I can be myself and feel safe and comfortable. I work with volunteers from all round the world, and get to teach programming and web development and system administration and project management and sustainability to all kinds of people, especially those who’ve previously been excluded from or marginalised in their technical education or careers. We get to work on things we know are wanted and appreciated, and we don’t have to screw anyone around to do it.
Let me know when Google has changed enough to offer me something more appealing than that. If you don’t think that’s likely to happen, then please put me on whatever “Do Not Contact” blacklist you might have handy. I know you must have some such list; I only wish you regularly referred to it instead of spamming people who not only don’t want to work for you, but have nightmares about it.